Our Values

Transparent:
No hidden fees: we disclose all the costs relating to your company's use of their benefits, while protecting your privacy.

Innovative:
We continue to improve, enhancing our products and services to keep them current and relevant. We are small and agile so we can respond to changes quickly.

Responsible:
We are focused on your needs, and we win your trust by acting responsibly on your behalf to give you the best possible solution.

Caring:
Expect exceptional customer service. You will be treated with respect and be given the best advice irrespective of the size of your company or the scope of your issue.

Honest:
Keeping our clients in mind, we do what is honest, reasonable and trustworthy. We have been in business for over 40 years because our clients trust us to do our best for them, and we have longstanding loyal clients as a result.

Clear:
Expect straightforward talk on your benefits. There is no insurance-speak, so you are clear on what you get. From easy-to-understand terms to effortless enrolment and renewal, doing business with us is a breeze.

Responsive:
We are hands-on, accessible and efficient. We are local; you don't have to get re-routed to get your questions answered. We'll do the runaround for you, so you can get back to work.

Competitive:
Get great rates, and no hiccups at renewal time. We pump back surpluses into new program features and bottom-line savings.

Green:
We are working towards reducing our carbon footprint. Wherever possible, we use local resources, reduce our energy and paper use, and look for incremental ways where we can have a positive impact on the environment.